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Frequently Asked Questions

What is the age limit?

You must be 21+ to visit Hydrate (valid physical ID required)

What are your hours?

See current hours HERE. 

What is a "Fast Pass"

A fast past is like a ticket, you can skip the line for cover charge and get inside quickly. 

What forms of payments do you accept?

We accept all major credit cards, cash, & ApplePay.

Is there a cover charge?

There are typically cover charges on Mondays, Fridays, and Saturdays.

This may differ depending on holidays and other special events.

Do you have Coat Check?

Coat Check is $3, cash or credit card.

We typically run Coat Check from November through the end of May.

Coat Check may be open beyond that for themed parties and special occasions. Call to confirm if needed.

Is there parking at Hydrate?

We do not have a parking lot, however there is street (metered) parking and pay-for-parking lots in the area.

3224 N. Halsted Garage – MAP

820 W Addison Garage – MAP

Residential streets require permits or you will be ticketed.

Tow-Zones

There may be parking restrictions on North Halsted and in front of Hydrate during weekends and busy event times.

Please remain alert to signage for parking restrictions on Halsted Street.

Residential streets require permits or you will be ticketed.

Lost and Found

Please call (773) 975-9244 or contact us. Leave a detailed message with a description of your item and the best way to get back to you.

Are you hiring?

You are welcome to fill out an application in person at Hydrate Monday – Friday between 8 pm-10 pm.

You can also apply here online.

Do you rent the venue out for Private Parties?

Hydrate is available for Private Parties. To discuss your options, please contact us.

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